Our Product Offerings
We offer a wide range of Microsoft Enterprise products as well as our own in-house extensions, add-ons, and custom software so your business can get exactly what it needs to thrive.
Microsoft Dynamics 365
Dynamics 365 Business Central
Microsoft's all-in-one ERP for growing businesses, finance, sales, inventory, projects and manufacturing connected on one platform.
Dynamics 365 Sales
Microsoft's AI-powered CRM, leads, pipelines and forecasting that help sales teams close more deals with Copilot-driven insights.
Dynamics 365 Customer Service
Microsoft's cloud customer service CRM: omnichannel case management, knowledge, SLAs, and AI assistance that help your team resolve issues faster.
Dynamics 365 Field Service
Plan, dispatch, and complete on-site service from one place: work orders, smart scheduling, mobile tools, and preventive maintenance.
Dynamics 365 Contact Center
Microsoft's Copilot-first contact center: AI-powered voice and digital channels, unified routing, and agent assistance layered on your existing CRM.
Dynamics 365 Customer Insights
Marketing automation for Dynamics 365, personalized customer journeys, lead nurturing, email and event campaigns, with ROI analytics.
Add-ons, extensions, and integrations
Unified E-Commerce Management
ML IT's Shopify, Business Central connector keeps orders, inventory, customers, and payments in sync automatically between store and ERP.
EFT File Export
Easily convert payment journal lines into EFT files compatible with most Malaysian banks and payment methods for quick and convenient bulk and automated submissions.
E-Invoice Submission
Easily submit your posted journal entries to LHDN for e-Invoicing compliance.
Ready for your systems to work as one?
A certified Microsoft Dynamics partner since 1998: one team from consultation through implementation to long-term support. Book a free consultation and see what that could mean for your business.