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Privacy Policy

1. Introduction

ML IT Partners Sdn Bhd (“ML IT”, “we,” “us,” or “our”) is committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the Malaysian Personal Data Protection Act 2010 (“PDPA”). By using our services, website, or providing your personal information to us, you agree to the terms of this Privacy Policy.

2. Personal Information

2.1 Types of Personal Information

  • Name, email-id and contact number.
  • Information collected through cookies and similar technologies.
  • Any other personal data you provide to us through various channels.

2.2 Source of Personal Information

We may collect personal information through the following channels:

  • Electronic form submitted via our official website.
  • Communication via email, phone, or other means.

3. Purposes of Collecting and Processing Your Personal Information

We collect and process your personal information in compliance with applicable laws and for legitimate business purposes. This includes, but is not limited, to the following:

  • To process and fulfill your requests for our products or services.
  • To facilitate your participation in our campaign, promotion, or events.
  • To communicate with you regarding our products or services.
  • To personalize and tailor our products or services based on your preferences.
  • To maintain internal records and support customer relationship management.

By providing your personal information, you acknowledge and consent to its collection, processing, and storage for the purposes stated above. We ensure that all personal data is handled responsibly and in accordance with data protection laws.

4. Disclosure of Personal Information

Access to personal information is granted only to employees who require such information to fulfill their job functions and are bound by confidentiality obligations. This sharing is conducted strictly for the purposes outlined in Section 3 (Purposes of Collecting and Processing Your Personal Information).

5. Websites

5.1 External Links

Our website may contain links to third-party websites for your convenience. Please note that these websites have their own privacy policies, which we recommend reviewing. We do not control or take responsibility for their content or how they process and retain your information.

5.2 Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you when you visit our website. During your visit, we may also collect information such as:

  • The date and time of your access.
  • The webpage that referred you to our site.
  • Your web browser type and the pages you visit.

6. Data Security

6.1 Security Measures

We are committed to safeguarding your personal information and have implemented reasonable physical, technical, and procedural measures to prevent accidental loss, unauthorized access, misuse, alteration, or disclosure of your data. All personal information collected is securely stored on protected servers, and we continuously review our security practices to ensure compliance with industry standards and legal requirements.

6.2 Limitations & Responsibilities

Despite our efforts to implement robust security measures, data transmission over the internet carries inherent risks. While we take all reasonable steps to protect your personal information, we cannot guarantee absolute security of data transmitted through our website. We encourage users to take precautions when sharing personal information with us, such as avoiding the use of free, public networks.

7. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

8. Your Rights

You have the following rights regarding your personal data:

  • The right to access and obtain a copy of your personal data.
  • The right to correct or update inaccurate or incomplete data.
  • The right to withdraw consent for data processing (where applicable).
  • The right to request deletion or restriction of your personal data.
  • The right to opt out of marketing communications.

To exercise any of these rights, please contact us at the details provided below.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

ML IT Partners Sdn Bhd
7-1 Jalan Radin Bagus 9
Seri Petaling
57000 Kuala Lumpur
Malaysia

mlit@mlit.com.my
+603-9055 4843