Microsoft Dynamics 365 ERP & CRM Solutions
It's time to transform your
financial reporting.
We are a leading service provider in Malaysia, implementing Microsoft Dynamics 365 and Business Central for growing businesses, staying with them long after go-live.
Your Trusted Microsoft Dynamics Solutions Partner & Vendor in Malaysia
ML IT Partners Sdn Bhd is a trusted Microsoft Dynamics 365 service provider and one of the leading ERP and CRM solution partners in Malaysia. With nearly three decades of experience, we have helped over 100 organisations unlock the benefits of digital transformation.
As a certified Microsoft Dynamics Partner, we deliver tailored ERP and CRM solutions that combine deep technical expertise with industry knowledge. Our customer-centric approach empowers businesses of all sizes to streamline operations, drive growth, and achieve sustainable long-term success.
Give your business the transformation it deserves
Proven expertise and legacy
Almost three decades of industry experience and a longstanding partnership with Microsoft. Your business benefits from time-tested strategy, deep domain knowledge, and solutions that have already survived contact with the real world.
Tailored, end-to-end solutions
We design systems around how your business actually works, not the other way around. From first consultation to ongoing support, the same team stays with you, so nothing is lost in handover.
A partnership that lasts
Our clients stay for years, and some have run their systems with us since 2011. Transparent communication, long-term relationships, and a team that is still here as your business grows.
End-to-end services
System Implementation
End-to-end business transformation: requirements gathering, data migration, systems configuration and customization, user training, go-live, and beyond.
System Migration
Move from NAV, GP, on-premises BC, or any other ERP to Business Central in the cloud safely and efficiently.
Technical Support
Ongoing operational support, maintenance, health checks, and small-change delivery under clear SLAs.
Driving innovation across industries with smarter business solutions.
For nearly three decades we've delivered Microsoft Dynamics 365 across the breadth of Malaysian businesses, from energy and logistics to healthcare, manufacturing, retail, and professional services. The sector may change, but the standard of delivery does not.
- •Oil, Gas & Energy
- •Solar & Renewables
- •Industrial Automation & Process Control
- •Transport, Freight & Logistics
- •Parking & Mobility Services
- •Agriculture, Poultry & Livestock
- •Healthcare & Medical
- •Food & Beverage
- •Cold Chain & Food Distribution
- •IT & Software Solutions
- •Financial & Investment Services
- •Retail & Convenience
- •Real Estate & Property
- •Aviation & Travel
- •Marketing & Sales Services
- •Heavy Equipment & Machinery
- •Industrial, Safety & Fire Equipment
- •Wood & Timber Processing
- •Environmental Services
- •Education & HR Development
- •Consumer Goods & Lifestyle Retail
- •Interior Design & Furniture
- •Corporate & Business Services
- •General International Trading
- •Paper & Sustainable Packaging
Products we deliver
01Business Central
Microsoft's all-in-one cloud ERP for finance, sales, inventory, projects, and manufacturing.
Explore Business Central
02Other D365 products
Sales, Customer Service, Field Service, Contact Center, and Customer Insights, connected on one platform.
View D365 products
03Our custom software
Malaysian EFT payments, LHDN e-Invoicing, and Shopify e-commerce add-ons for Business Central.
View add-onsMore products
- Dynamics 365 SalesMicrosoft's AI-powered CRM, leads, pipelines and forecasting that help sales teams close more deals with Copilot-driven insights.
- Dynamics 365 Customer ServiceMicrosoft's cloud customer service CRM: omnichannel case management, knowledge, SLAs, and AI assistance that help your team resolve issues faster.
- Dynamics 365 Field ServicePlan, dispatch, and complete on-site service from one place: work orders, smart scheduling, mobile tools, and preventive maintenance.
- Dynamics 365 Contact CenterMicrosoft's Copilot-first contact center: AI-powered voice and digital channels, unified routing, and agent assistance layered on your existing CRM.
- Dynamics 365 Customer InsightsMarketing automation for Dynamics 365, personalized customer journeys, lead nurturing, email and event campaigns, with ROI analytics.
- Unified E-Commerce ManagementML IT's Shopify, Business Central connector keeps orders, inventory, customers, and payments in sync automatically between store and ERP.
- EFT File ExportEasily convert payment journal lines into EFT files compatible with most Malaysian banks and payment methods for quick and convenient bulk and automated submissions.
- E-Invoice SubmissionEasily submit your posted journal entries to LHDN for e-Invoicing compliance.
What our clients say about us
In this fast moving consumer industry, Microsoft Dynamics gives us the strategic edge of being able to formulate the right business strategies to move our products ahead of our competitors.
Gwei Tze-CoManaging Director, Astra Baby Sdn BhdML IT Partners Sdn Bhd helped us implement Microsoft Dynamics system in 2014. The system is able to generate the data and reports that we require in a short time. It is also able to provide us with consolidated financial statements and reports. As such, if your organization needs the same requirements as us, please do contact ML IT Partners to help fulfill your requirements.
Lim Yeow KianDirector, Huat Lai Resources BhdML IT Partners Sdn Bhd (ML IT Partners) helped us implement the Microsoft Dynamics system that has the ability to align our business needs, optimise our daily operations. We have been using the system since 2011. With the help of ML IT Partners, most of our business operations have been automated. This saves us a lot time and makes our operations more efficient. Therefore, we recommend ML IT Partners to any organization that requires an efficient ERP system.
GS YapFinance Controller, Fatric Sdn BhdIn year 2015, ML IT Partners helped us implement Microsoft Dynamics system that integrates with our Clinic Management System to manage our patients' data. The system consolidates our financial data across all the countries that we operate. Microsoft Dynamics and ML IT Partners have helped us to better manage our financial books and our financial information can now be timely retrieved. We now indeed have a better visibility of our business across the globe.
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Ready for your systems to work as one?
A certified Microsoft Dynamics partner since 1998: one team from consultation through implementation to long-term support. Book a free consultation and see what that could mean for your business.