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ERP malaysia

Microsoft Dynamics 365 ERP & CRM Solutions

Leading Service Provider in Malaysia

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Dynamics 365 Business Central

Smart Solution for Smarter Businesses
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Dynamics 365 CRM

From Leads to Loyalty
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Why ML IT Partners

Your Business, Our Legacy
OUR SOLUTIONS

Our ERP & CRM Solutions

Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central is a powerful, all-in-one business management solution tailored for small and medium-sized enterprises, enabling them to streamline operations and drive efficiency.

Dynamics 365 Sales

Dynamics 365 Sales

Dynamics 365 Sales is an AI-powered CRM solution that helps sales teams build strong customer relationships, gain insights, and close deals faster.

Dynamics 365 Customer Service

Dynamics 365 Customer Service

Dynamics 365 Customer Service enables businesses to provide seamless, tailored support across multiple channels. With a unified platform, it streamlines customer interactions, accelerates issue resolution through case management, and enhances agent efficiency with AI-powered insights.

Dynamics 365 Field Service

Dynamics 365 Field Service

Dynamics 365 Field Service optimizes onsite service with workflow automation, scheduling algorithms, and mobility tools, ensuring efficient issue resolution.

Dynamics 365 Contact Center

Dynamics 365 Contact Center

Dynamics 365 Contact Center is a cloud-based solution that enhances customer service operations by integrating intelligence, automation, and efficiency across multiple channels.

Dynamics 365 Marketing

Dynamics 365 Marketing

Dynamics 365 Marketing is a complete automation platform that empowers businesses to design, deliver, and oversee compelling customer experiences across various channels.

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Unified e-Commerce Management

With the Shopify Connector for Dynamics 365 Business Central, you can automate and streamline your operations, eliminating manual processes and ensuring data accuracy across your business.

Legacy Dynamics ERP Migration

Legacy Dynamics ERP Migration

Our specialized migration services are crafted to seamlessly transition your business from Dynamics GP or Dynamics NAV, to Dynamics 365 Business Central. We meticulously plan each step of the migration, ensuring every aspect of your business is considered and addressed.

WHAT WE DO

Your Trusted Microsoft Dynamics Solutions Partner

Since our inception in 1998, we have been empowering organizations with advanced technology and comprehensive business solutions. As a leading Microsoft Dynamics 365 partner and ERP solution provider in Malaysia, we help organizations achieve business efficiency and scalability through our ERP and CRM offerings. These solutions are designed to streamline operations, drive growth, and secure long-term success.

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Proven Expertise & Legacy

With almost 3 decades of industry experience, our longstanding partnership with Microsoft showcases our deep-rooted knowledge and reliable performance. We bring a legacy of success to every project, ensuring your business benefits from time-tested strategies and innovative solutions.

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Tailored, End-to-End Solutions

We do not just implement software—we craft solutions designed around your unique business needs. From consultation and planning to seamless integration and ongoing support, our approach ensures your systems work harmoniously to drive efficiency and growth.

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Customer-Centric Partnership

Your success drives every decision we make, shaping our vision and fueling our quest for innovation. By focusing on transparent communication and customized services, we build lasting relationships that empower businesses to overcome challenges and seize new opportunities.

OUR CUSTOMERS

Driving Innovation Across Industries with Smarter Business Solutions.

At ML IT Partners, we offer tailored Dynamics 365 solutions to help you thrive in your industry, addressing its unique challenges and opportunities. Our expertise covers:

Success Stories

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" In this fast moving consumer industry, Microsoft Dynamics gives us the strategic edge of being able to formulate the right business strategies to move our products ahead of our competitors. “
Gwei Tze-Co
Managing Director
Astra Baby Sdn Bhd
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ML IT Partners Sdn Bhd helped us implement Microsoft Dynamics system in 2014. The system is able to generate the data and reports that we require in a short time. It is also able to provide us with consolidated financial statements and reports. As such, if your organization needs the same requirements as us, please do contact ML IT Partners to help fulfill your requirements. “
Lim Yeow Kian
Director
Huat Lai Resources Bhd
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" ML IT Partners Sdn Bhd (ML IT Partners) helped us implement the Microsoft Dynamics system that has the ability to align our business needs, optimise our daily operations. We have been using the system since 2011. With the help of ML IT Partners, most of our business operations have been automated. This saves us a lot time and makes our operations more efficient. Therefore, we recommend ML IT Partners to any organization that requires an efficient ERP system.”
GS Yap
Finance Controller
Fatric Sdn Bhd
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"In year 2015, ML IT Partners helped us implement Microsoft Dynamics system that integrates with our Clinic Management System to manage our patients’ data. The system consolidates our financial data across all the countries that we operate. Microsoft Dynamics and ML IT Partners have helped us to better manage our financial books and our financial information can now be timely retrieved. We now indeed have a better visibility of our business across the globe.
Hisham Ismail
Chief Information Officer
Qualitas Medical Group Sdn Bhd

Awards & Recognitions

OUR NEWS

Press Releases

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Struggling with After-Sales Service Requests? There’s a Better Way

After-sales service can make or break your customer relationships. Whether you're managing repairs, preventive maintenance, or installation jobs - the pressure is on, to deliver timely, high quality service.
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Dynamics 365 Customer Service vs Contact Center : Which Is Right for Your Business?

Although both platforms aim to elevate customer experiences, they are built for different use cases. This article breaks down their differences to help you choose the best fit for your organization ...
What Does CRM Do For a Business

What Does CRM Do For a Business

Businesses often struggle with disorganized customer data, inconsistent communication, and inefficient workflows, leading to missed opportunities and decreased productivity. Customer Relationship Management (CRM) software helps overcome these challenges by centralizing information, automating key processes, and improving collaboration.

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