Dynamics 365 Business Central
A powerful, all-in-one business management solution tailored for small and medium-sized enterprises. It helps organizations automate and streamline their business processes, enabling them to manage various aspects of their operations efficiently.

Key Functionalities
Dynamics 365 Business Central delivers an advanced suite of capabilities designed to empower and streamline diverse business operations, fostering efficiency, agility, and growth. These functionalities make it a flexible and powerful solution for managing key areas of your business efficiently and effectively.
Finance and Accounting
- Multi Currencies / Multi Companies
- General Ledger
- Accounts Payable / Receivable
- Budgeting
- Cash Flow Forecasting
- Bank Reconciliation
- Fixed Assets Management
Sales and Marketing
- Marketing Text Suggestions
- Contact Management
- Campaign Management
- Opportunity Management
- Dynamics 365 Sales Integration
Fulfillment and Delivery
- Sales Invoicing
- Sales Order Management
- Sales Line and Invoice Discounting
- Campaign Pricing
- Returns and Exchanges
- Dynamics 365 Customer Service Integration
Purchasing and Payables
- Purchase Invoicing
- Purchase Order Management
- Purchase Return Order Management
- Alternative Order Addresses
- Purchase Invoice Discounts
Inventory
- Inventory Control
- Item Categories and Attributes
- Item Tracking
- Multiple Locations
- Location Transfers
Supply Planning & Availability
- Supply Planning
- Demand Forecasting
- Sales and Inventory Forecasting
- Order Promising
- Calendars
Project Management
- Basic Resources
- Capacity Management
- Multiple Costs
- Projects
- Time Sheets
Warehouse Management
- Bin Tracking
- Inventory Picks and Put-Aways
- Warehouse Receipt
- Warehouse Shipment
Service Management
- Planning and Dispatching
- Service Contract Management
- Service Item Management
- Service Order Management
- Service Price Management
- Dynamics 365 Field Service Integration
Manufacturing
- Assembly Management
- Standard Cost Worksheet
- Production Bill of Materials
- Basic Capacity Planning
- Machine Centers
- Version Management
Key Functionalities
Dynamics 365 Business Central delivers a robust suite of functionalities designed to support diverse business processes. These functionalities make it a flexible and powerful solution for managing key areas of your business efficiently and effectively.
Financial Management
- General Ledger
- Accounts Payable/Receivable
- Budgeting
- Cash Flow Forecasting
- Bank Reconciliation
- Fixed Assets Management

Business Intelligence and Analytics
- Real-Time Insights
- Customizable Dashboards
- Advanced Reporting
- Ai-Driven Analytics

Sales and Marketing
- Lead And Opportunity Management
- Sales Order Processing
- Customer Relationship Management (CRM)
- Marketing Campaigns

Customer Service Management
- Service Order Management
- Service Contract Management
- Field Service Management
- Service History Tracking

Supply Chain Management
- Inventory Management
- Procurement And Vendor Management
- Order Fulfillment
- Returns Management

Warehouse Management
- Warehouse Operations
- Inventory Tracking
- Picking And Packing
- Shipping And Receiving

Project Management
- Project Planning And Scheduling
- Budget Tracking
- Resource Allocation
- Time And Expense Tracking

Human Resources Management
- Employee Records Management
- Payroll Processing
- Benefits Administration
- Performance Reviews

Manufacturing Management
- Production Planning And Scheduling
- Bill Of Materials (BOM) Management
- Capacity Planning
- Quality Control

Integration and Extensibility
- Seamless Integration With Microsoft 365
- API And Web Services For Custom Integrations
- Extensible Through Power Platform

Solution Highlights
Business Central empowers businesses to operate more intelligently, adapt swiftly to change, and enhance performance through a comprehensive, fully integrated management solution.
Integrated Solution
Business Central connects finance, sales, service, and operations, providing a unified platform to manage all business activities.
Financial Management
It offers robust financial management capabilities, including budgeting, bank reconciliation, fixed assets management, and cash-flow projections.
Sales and Service
The solution enhances sales and service management by tracking customer interactions, managing the sales process within Outlook, and handling service requests and repairs.
Supply Chain Optimization
Business Central optimizes supply chain management with vendor management, purchasing, order fulfillment, and integration with e-commerce platforms like Shopify.
Project Management
It supports project management with timesheets, job costing, resource planning, and real-time business intelligence on project status and profitability.
Manufacturing and Warehouse Management
The solution helps manage manufacturing operations, including production orders and Bills of Materials (BOM), and ensures efficient warehouse operations.
Reporting and Analytics
This solution helps businesses automate and simplify their operational workflows, allowing them to effectively manage various parts of their business.
Integration with Microsoft 365
It works seamlessly with Microsoft 365 applications like Outlook, Excel, and Teams, reducing data entry and improving collaboration.
Frequently Asked Questions
Business Central is an all-encompassing management solution tailored for small and medium-sized enterprises. It empowers organizations to simplify and automate processes, ensuring efficient oversight of diverse operational areas. It helps organizations automate and streamline their business processes, enabling them to manage various aspects of their operations efficiently.
Business Central integrates seamlessly with Microsoft 365 applications like Outlook, Excel, and Teams, as well as the Power Platform tools, including Power BI, Power Automate, and Power Apps, to boost productivity and automate workflows efficiently.
Yes, Business Central allows customizations through extensions, APIs, and low-code/no-code development using Power Platform tools.
Business Central is primarily a cloud-based solution, but it also offers an on-premise version for businesses that prefer to host their data locally due to regulatory or compliance reasons. This can be achieved via the dual-use rights licensing option, which refers to the ability to deploy and use the same solution in both on-premise and cloud-based environments.
Business Central offers Essentials and Premium licenses, where Essentials covers finance, sales, and supply chain, while Premium includes manufacturing and service management capabilities.